Support

In today’s fast-paced digital world, effectively managing your website and applications is crucial for any business. Our support services ensure that you can focus on what you do best, leaving the technical complexities to us. We offer flexible support on a monthly and/or quarterly basis, keeping your digital assets in top condition and standing by for any assistance you may need.

Monthly retainer

  • Application Support: Keeping your applications current and secure is our top priority. We regularly update your applications, ensuring they remain compatible with evolving technology and maintain high security standards. Our team monitors performance, conducts regular security checks, and implements updates to enhance functionality and user experience.

  • Addition of New/Bespoke Features: We’re committed to the ongoing development of your digital application, suggesting and implementing enhancements that keep your site modern and relevant. Regular updates and creative additions ensure your digital application continuously engages and meets the needs of your audience.

  • CMS Maintenance – Plugins & Updates: We manage monthly CMS and plugin updates for your website, regardless of the CMS of choice. This minimises hacking risks and ensures your site is always secure and up-to-date.

Quarterly Review

Our comprehensive quarterly review includes:

Analysis of:

  • Performance Analysis: We assess and optimise the performance of your website and applications.

  • Security Checks: Regular checks are conducted to ensure the highest level of security is maintained.

  • Cross-browser and Cross-device Testing: We verify functionality across various browsers and devices for optimal user experience.

  • Aesthetic/User Experience Improvements: Enhancements are made to the design and usability of your site.

  • Conversion Rate Review: We evaluate how effectively your website meets its intended goals.

  • Improvement Suggestions/Report: A detailed report with actionable recommendations for further improvements is provided.

This package ensures your digital presence is always secure, efficient, and aligned with the latest industry standards, keeping you ahead in the digital space.

Put the kettle on

Something happened with your website or app and you don’t know what to do about it?! Take a breath, get in touch with us via email, phone or our website chat and go put the kettle on whilst we take care of it for you.